Skip navigation

Privacy Policy

We appreciate your interest in our website. Protecting your privacy is very important to us. Below we give you detailed information about the handling of your data.
 
 
Storage of access data in server log files
You can visit our website without disclosing any personal information. We only store data in so-called server log files, such as the name of the file, the date and time of access, amount of data transferred and the requesting provider. This data is used solely to ensure trouble-free operation of the site and to improve our services.
 
Data collection and its use for execution of the order and when opening a customer account
We collect personal data only if you provide it to us as a part of your order or voluntarily create an account on our website. You can view the data stored from respective input forms. The information is used for contract management and to process your orders. After the completion of order or removal of account your information will be blocked from any further usage and deleted after the commercial storage period, unless you allow us to reserve your data for further use. You account could be deleted any time and by either notifying you through a message to the contact mentioned below or through a designated function within the account.
 
Data forwarding to fulfil the contract
We share your details with the responsible shipping company for timely delivery of your orders. The payment data may be passed on to the credit institution responsible for payments or to the payment service selected by you during the order process for payment settlements.
 
Data use when logged in to the e-mail newsletter
If you sign up to our newsletter, we will use the necessary details required to send you our e-mail newsletter. You may unsubscribe from the newsletter at any time by sending a message to the below mentioned contact, or via a link provided in the newsletter.
 
Use of data for mail advertising and your right to refuse
We reserve the right to store your general details like first and last name and other additional information like degree, year of completion, business name, if provided, during the order process. We will only use this data for our promotional purposes, like sending attractive offers and information of our wide range of products by mail. You can object to the storage and use of your information for these purposes at any time by a message to the contact option described below.

Use of data for catalogue orders
When you order a free catalogue  your personal data will be stored for statistical purposes. By activating the check box to inquire about the contact details for the nearest showroom, you allow us to forward your details to this retailer for advertisement purposes. You have the right to revoke your agreement to our collection of your data at any time by informing us via one of contact options given below.

Credit assessment and scoring
In case of payment in advance, we reserve the right to protect our legitimate interests. Your identity and credit worthiness proof may be needed by credit agencies. Thus we pass on your personal data to following agencies:
 
Creditreform Boniversum GmbH
Hellersbergstraße 11
41460 Neuss
 
The credit report can include probability values that are calculated on the basis of scientifically recognized mathematical and statistical calculations with other address data. Die erhaltenen Informationen über die statistische Wahrscheinlichkeit eines Zahlungsausfalls verwenden wir für eine abgewogene Entscheidung über die Begründung, Durchführung oder Beendigung des Vertragsverhältnisses. Your legitimate interests are taken into account in accordance with the statutory provisions.
 
Use of Cookies
In order to make your visit to our website easy and to enable certain functions, we use cookies on different pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after you close the browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can set your browser with various settings so that you are informed about the use of cookies and decide to accept or decline cookies. In case of non-acceptance of cookies, the functionality of our site may be limited and might hamper your browsing experience.
 
Use of Google Analytics web analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (www.google.de). Google Analytics uses cookies and text files that are stored on your computer to help analyze how users use the website. The information generated by the cookie about your use of this website are usually transferred to a Google server in the US and stored there. In the case of activation of IP anonymity on this website, your IP address will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address transferred to a Google server in the USA and is shortened. The IP-anonymity is active on this website. On behalf of the operator of this site, Google will use this information to evaluate your use of the website, compiling reports on website activities and providing other website activities and Internet related services to the website operator. This is within the scope of Google Analytics but your IP address is not associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we point out that our site functionality may be hampered if the cookies are disabled.
 
You can also prevent data generation by the cookies with the use of the website (incl. your IP address) to Google and the processing of these data by Google, by downloading and installing the browser plug-in available at the following link: tools.google.com/dlpage/gaoptout
 
Livezilla - Live-Support
To optimize the website and the offer of a user friendly live chat support, LiveZilla GmbH (http://livezilla.net/home/de/) live chat technology is used. For this purpose we use cookies, and anonymous data is collected and stored (including IP address, date, time and pages). The IP address is automatically made unrecognizable and will not be used to identify the user. Neither individuals nor pseudonymous user profiles are created. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we must point out, that you may not be able to use all features of this website in case of disabled cookies.